HIGH SCHOOL
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STUDENT SUPPORT SERVICES
Manakō: While the manakō is an introduced species, its name carries a profound intent for student development through the concepts of mana (inherent power) and kō (completion or success). This space serves to nourish the potential of every haumāna, ensuring they are empowered to find success in their endeavors and fulfill their individual purpose.
Overview
Overview
The core mission of Student Support Services is to promote the academic, emotional, and social well-being of all students within a positive and inclusive environment. The support team focuses on addressing a student’s physical health, behavioral issues, and academic or social-emotional needs. To achieve this, staff provide a range of resources, including academic advising, mental health support, and personal development programs. They collaborate with students, families, teachers, and administrators to identify individual needs and develop tailored strategies that empower students to succeed in all aspects of their lives.
The Student Support Services Center should be located adjacent to the Administration area. A key design principle is to create a “trusting space” for students while ensuring visibility; therefore, all rooms should incorporate some visibility through glass panel doors, sidelights, or interior windows, preventing spaces from being completely closed off. Natural daylighting is preferred throughout the spaces for its calming effects. However, acoustic privacy is a mandatory requirement for all support spaces to ensure confidentiality.
Based on site conditions and school leadership preference, there can be different organizational approaches for Student Support Services. Student Support Services can be unified into one building with both proximity to Administration, as well as an easily accessible campus entrance for student convenience. Or schools may opt to distribute some of the services, such as counselors, amongst the Learning Communities. Some schools also may prefer to locate the Health Room with Administration, for better supervision and egress to outside campus.
Staff may include School level and Complex Area-allocated positions, and numbers vary.
STAFFING may include:
Student Services Coordinator / Educational Assistant
Student Activities Coordinator
Nurse / School Health Assistant (SHA)
Counselor(s)
Behavioral Health Specialists (BHS)—determined by size of campus (up to 4-5)
Mental Health Services Provider
Social Worker
STAFFING that may be located here or in an Itinerant Services space near SPED classrooms:
Clinical Psychologist
Speech Language Pathologist (SLP), may or may not be full-time at each school
Occupational Therapist / Physical Therapist, as needed
Adjacency Diagram
Adjacency Diagram
Note:
Diagrams are not drawn to scale and should not be read as floor plan layouts.
Space Descriptions
Space Descriptions
2.01 Reception / Educational Assistant (EA) Work Station
Calm, welcoming environment for students to wait or self-regulate
Comfortable furniture for students or guests
Workstation for EA or Office Assistant
Works closely with Student Services Coordinator (SSC)
2.02 College and Career Center
Open area easily accessible to reception, near counseling offices, and visible to students passing by outside of Student Support spaces
Warm and welcoming
Activities include presentations, workshops, informal meetings, instruction, tutorials and student research
Ample wall space for informational display, such as college pennants or insignia, or map showing post-high school higher learning institution where students have been accepted
Tables and chairs, soft seating
2.03 Transition Center
Supports smooth transitions between grades and school and post-high school (college / career)
Warm and welcoming
Tables and chairs, soft seating
May house military support transitions
2.04 Office, Student Services Coordinator (SSC)
Coordination, scheduling, and tracking of IEP (Individualized Education Program) meetings
Workspace and conferencing with students, staff, and parents
See Typical Spaces, Office
2.05 Storage, Special Education (SPED) Records
Secure records storage, with space to accommodate multiple filing cabinets
2.06 Office, Counselor
Schools may opt to distribute Counselor Offices amongst Learning Communities.
When located in single location, Counselor Offices should be in close proximity to a Conference Room
Atmosphere should be warm and welcoming, with comfortable seating and ability to adjust lights
Visibility is needed into offices and preferably with visual connection to student areas nearby to promote ease of connection to students
See Typical Spaces, Office
2.07 Conference Room, Counseling
Family meetings, small groups or circle discussions
Movable furniture for maximum flexibility
Conference Room should be in close proximity to the Counselor Offices
See Typical Spaces, Conference Room
2.08 Office, Comprehensive Student Support Services (CSSS) Specialist
These offices house a variety of support personnel which may include:
Behavioral Health Specialists (BHS)—determined by size of campus
Clinical Psychologist
Mental Health Services Provider
Social Worker
See Typical Spaces, Office
2.09 Office / Meeting
Flexible space for additional staff office, quiet area for focused work, or confidential, small meeting
See Typical Spaces, Office
2.10 Conference / Training
Larger group meetings and professional development training
Movable furniture for maximum flexibility
Adjacent conference rooms should be directly connected and with operable partition between rooms for expansion to 12-20 people meetings
See Typical Spaces, Conference Room
2.11 Hospitality Counter
Small counter in corridor for coffee, tea, etc. and accessible to all
Small fridge, microwave and cabinetry
Locate conveniently near toilets and Conference/Training Rooms
2.12 Health Room
Location should be easily accessible. Multiple students may come daily to take medications or seek medical assistance at the same time
Easy site access for emergency services to health room
Some schools also may prefer to locate the Health Room with Administration, for better supervision and egress to outside campus.
Small student waiting area outside of health room
Welcoming and comfortable space
Sink with long counter
Refrigerator for medicine
Portable storage for medicines, as they need to be moved in fire drills, etc.
Consider operable window to campus (for triage without entering building) if location makes sense
2.12A Toilet, With Shower
See Typical Spaces, Toilet
2.13 Workroom / Breakroom
Kitchenette to include refrigerator, sink and counter space
Area for copier, work counter and supplies storage
Storage room should have large open shelving to store a wide variety of supplies
2.14 Toilet, Single (Staff)
See Typical Spaces, Toilet
2.15 Toilet, Single (Student)
See Typical Spaces, Toilet
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